Part two of three of the sequence of courses «Capacity Development to Enhance Commercial & Technical Utility Management», based on the «Water Impact Guidebook» by Nancy Barnes.
The online courses – consisting of a total of 56 lessons, split up into 8 modules – give a step-by-step introduction to organization development and thus enhance the capacity of local decision-makers to build a new organization or revitalize and improve an existing one (or parts of it).
«Doing a Good Job» wants to show why some people do a better job than others. Some of the reasons for this are shown in this unit: How you can achieve more when you work with others in a TEAM (Together Everyone Achieves More) and how to establish a time management for all your competing needs: work, family, friends, and health. Effective meetings which lead to results and maximizes the use of time and effective presentations to share your ideas, convey information and convince others are also covered in this unit. The last lesson illustrates how you can become a leader who shows others the way and inspires them to come with you.
Module 2 «The Employee Side» deals with people as the most valuable assets of an organization and covers topics like Human Resources Management and why HR is much more than record-keeping and administration; with Training which helps people learn what they need to know to do good jobs and Feedback which is needed to know when we do a good job and when we don’t do a good job. The last lesson of this course shows why a fair, value-based compensation system is good for the organization and for the individual.
Senior managers and supervisors in water and sanitation utilities, associations, water boards or other related organizations and having responsibility for the organization or for a group of people.