LEARNING SECTION: 4 short lessons have to be read between xx and xx.xx 20xx ( one week – total time to complete this step: approx. 6 hours of reading)
Most water utilities are formed by a law or agreement that establishes their purpose and scope of authority.
Strong and effective leadership is essential for an organization to achieve its purpose.
The framework and leadership succeed when everyone works according to the principles of Good Governance – with transparency and accountability.